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Introduction
We are now settled
into our new office in Red Deer, Alberta. Along with the move, we would
like to welcome our new development team. George Krys, Bart Szopiak,
and Adam Sawchuk are working with Glenn Chong on the development of
Visual-Eyes® 5.0. They will also be available to assist
with training & software support. We would also like to introduce
Deborah Billings, who is our new Administrative Assistant at head office.
We send our best
wishes to Cheryl Andruski & Holly Olafson. Cheryl was the hub of
our office over the past two years & will be greatly missed. Holly
has left to continue her career as an Optician. Thank you both for your
hard work & contributions.
Upcoming
Events
We will be at the
BCAO Conference on Saturday February 15, 2003 from 12:00-5:00pm at the
Convention & Exhibition Center Vancouver, British Columbia. Our
booth location is #100.
User
Group Presentation
The Visual-Eyes®
User Group Meeting is scheduled for Sunday February 16, 2003
7:00 - 9:30pm Meeting Room 13 at the Convention & Exhibition
Center in Vancouver.
Seating
is limited. Please contact our office in advance to register.
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Christmas
Hours 
Our office will be closed on Dec. 24th and re-open on January 2, 2003.
During this period EMERGENCY support will be available via cell phone.
Regular
Office Hours
Monday to Friday
9:00 a.m. to 6:00 p.m. Mountain Time
Office: (403) 314-1322
Cell: (403) 304-9144 emergencies
Cell: (403) 348-3444
In the event of
an EMERGENCY, the cell phone numbers are available outside of office
hours.
Email: support@iiiisoftware.com
Routing is used
to track patients & their status while in the office for an appointment.
Doctors and staff can quickly determine:
- Where the customer
is waiting
- How long they
have been waiting
- Who is assisting
the customer
Routing eliminates
guesswork leading to more efficient customer care.
Should I consider integrating the Visual-Eyes®
Examination Module? |
Many of our clients
have successfully implemented the Exam Module. The exam module is highly
flexible and adapts to your examination styles and procedures. Designed
for use with one hand, this module is efficient and requires very little
typing. Current and historical patient activity is easily accessible
and linked files can be created and viewed quickly. Exam data can be
exported into any word processor to generate exam reports and referral
letters.
For further information
or questions, please contact our office.
Techno-Eyes
Corner
Data security
is the protection of business information from possible loss through
equipment failure, disasters or theft. It also involves limiting
unauthorized access to confidential business information.
Data security
is often overlooked in today's busy office environment. A better
understanding of data security and its potential pitfalls will assist
in determining the proper security protocols for your office.
Most people
who use computers will at some time experience data loss through
equipment failure or unforeseen circumstances. In order to illustrate
the importance of this issue, consider for a moment how your office
would be affected if you could not access your patient files, schedule,
examination records or other important data stored on your computer.
The use of anti-virus software, regular backups and proper hardware
selection can greatly increase data security.
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An
Ounce of Prevention…
1. Keep your server, hardware and software, in peak condition.
Installing updates released by SOTH Inc. will ensure Visual-Eyes®
is providing the best possible management of your practice. You
also need to ensure that your computers are running efficiently
by scheduling regular scan disk sessions, as well as verifying
that you have enough hard drive space on your server(s).
2.
A server used for business operations should be connected to a
properly rated UPS (Uninterrupted Power Supply). Unstable power
is a common cause of hard drive errors and failures. Should this
occur, partial or total data corruption may be the unfortunate
result.
3.
Keep your network protected from computer viruses. In addition
to the security risks, many viruses can cause critical damage
resulting in partial or total data loss. Internet connections
should have a firewall.
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At
a minimum, all workstations connected to the Internet should run an
up to date anti-virus program. Exchanging files with home computers
should be discouraged, as home computers are a common source of viruses.
In addition to the legal issues, pirated software is not encouraged
or supported in anyway due to its greater risk of unknown computer
viruses.
…Is Worth a Pound
of Cure (but you still need to be prepared)
1. Dual Hard Drives. This involves installing two physical hard
drives into your main file server. Your main Visual-Eyes®
databases will be placed on one drive, and the transaction log file
is placed on the second hard drive. Should either drive fail, your
data can be reconstructed from the remaining drive and a backup.
Offices with even greater reliability-demands may also install a
mirrored drive, which maintains a live copy of the primary drive.
2. Implement, enforce,
and verify daily data back-up procedures. Back-ups can be scheduled
automatically, but the media (CD/RW, Tape, Zip Disk, etc.) MUST
BE CHECKED REGULARLY to ensure the data is being properly backed-up.
(Random testing of our clients indicates that, although our clients
are backing up regularly, up to 25% of their backups are completely
useless) Big Byte Inc. offers a service to verify backups. Please
contact Jim Picornell for more information.
3. Designate a Back-up
Server or Laptop. It is recommended for offices that use Visual-Eyes®
extensively to have a back-up server in place. In its simplest form,
this is a workstation specifically setup so it can take the place
of a failed main server. Data from the main server should be copied
to the back-up server on a nightly basis. In a slightly more elaborate
form, a laptop (which is taken home nightly) is used instead of
a workstation. Laptops have the additional advantage of being completely
independent of your office. This advantage becomes obvious in cases
of power outages, theft of your other computers or fire/flood type
damage to your office.
Contributed by
Jim Picornell
Big Byte Inc.
Next
Issue: Protection of Data from Unauthorized Access
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Did
You Know?
- Print
Statements from Invoice Screen
Right-Click on the print button
- Bulk Status
Change in Rx & CL Order Screens
Update several Rx Order Statuses at once
Click on Bulk Status Change
Input the Order #s
Select new status
Click Set & OK
- Prescribed
Medications Panel
is available in the Examination Module
- Ontario
EDT
Clients in Ontario can now submit claims to the Government of Ontario
Network.
- British
Columbia MSP Opt-Out Procedures
A reminder to have your patients read & sign the Assignment of Medical
Services Plan Benefit contract. This contract can be printed from within
Visual-Eyes.®
Tips
Check here often for
ideas and advise on how to use our products to help you in the success
of your business.
Contact
US
 |
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| Mail
44 Pallo Close
Red Deer, Alberta.
T4P 1J3
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Tel: (403)
314-1322
Fax: (403) 314-1320
Emergencies
Cell: (403) 304-9144
Cell: (403) 348-3444
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| SALES:
Tel: (403) 314-1322
Fax: (403) 314-1320
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SUPPORT:
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| WEB
SITE:
http://www.iiiisoftware.com
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BACKUP
SUPPORT:
Jim Picornell
Big Byte Inc.
Phone: (604) 689-4164
Cell: (604) 839-4164
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